Privacy policy
Last updated: November 2, 2025
Welcome to Courseed — where creativity meets convenience.
Your trust matters to us, and we take your privacy seriously.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on courseed (the “Site”) or interact with our services.
By using our website, you agree to this Privacy Policy.
1. Who We Are
courseed (“we”, “us”, “our”) operates this store and website, powered by Shopify.
Shopify provides the secure e-commerce infrastructure that powers our store and handles some data processing on our behalf.
Data Controller:
courseed is the controller of personal information collected through this website.
Shopify may act as an independent controller for platform-level services such as hosting, payments, and fraud prevention.
You can read Shopify’s Privacy Policy here: https://privacy.shopify.com
2. Information We Collect
We collect information to process your orders, improve our services, and keep your experience smooth and secure.
This may include:
Contact details: name, email, billing address, and phone number
Payment information: securely handled by Razorpay, Shopify Payments, PayPal, or other gateways (we never see or store your full card data)
Account information: username, password, preferences
Order details: products viewed, added to cart, purchased, or downloaded
Device data: IP address, browser type, time zone, and usage analytics
Communications: messages or emails you send to our support team
We only collect what’s necessary to provide our services — nothing more.
3. How We Use Your Information
We use your personal information to:
Process and deliver your digital orders
Send purchase confirmations, invoices, and download links
Provide customer support
Improve website performance and personalize your experience
Prevent fraud or misuse
Send marketing updates (only if you opt in)
You can unsubscribe from marketing emails anytime via the unsubscribe link or by emailing us.
4. Legal Bases (EU/UK Visitors)
For customers in the EU or UK, we process personal data under these lawful bases:
Contract: to process and deliver your orders
Legitimate interests: for analytics, site security, and fraud prevention
Consent: for marketing or cookie-based tracking
Legal obligation: for accounting and tax purposes
5. Cookies and Tracking
We use cookies to keep our site functional and user-friendly. Cookies help us:
Remember your cart and preferences
Analyze traffic and improve performance
Personalize your shopping experience
You can control cookies in your browser settings.
If required by law, a cookie consent banner lets you accept or decline optional cookies.
6. How We Share Information
We only share your information when necessary to operate our store:
Shopify – for hosting, checkout, and store management
Razorpay / Payment partners – to securely process payments
Email or marketing providers – to send transactional or promotional emails
Analytics and advertising partners – for optional personalized offers (only with consent)
Legal authorities – when required by law
Payments are processed securely through Razorpay and other payment partners.
Razorpay collects and processes payment data in accordance with its own privacy and security standards.
Read Razorpay’s Privacy Policy here: https://razorpay.com/privacy/
We never sell, rent, or trade your personal information.
7. Security
Your security is our priority.
All transactions are encrypted and processed via PCI-DSS compliant systems.
Shopify and Razorpay follow industry-standard security measures, including encryption and tokenization, to protect your data.
No system is 100% perfect, but we use best practices to keep your information safe.
8. Data Retention
We keep your data only as long as necessary to:
Complete orders and provide customer support
Meet legal, accounting, or tax obligations
Prevent fraud and ensure compliance
Typical retention periods:
Orders and invoices: 8 years (for tax compliance)
Support inquiries: up to 24 months
Marketing data: until you unsubscribe or your email bounces
9. Your Rights
Depending on where you live, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing
Opt out of data sharing for personalized ads
To exercise your rights, email us at Courseed.shop@gmail.com
We may verify your identity before processing requests.
California & US Residents:
You may opt out of “selling” or “sharing” personal information by emailing us with the subject “Do Not Sell or Share My Personal Information.”
India (DPDP 2023):
You may withdraw consent or request correction/deletion by contacting our Grievance Officer:
Ankit Agarwal — Courseed.shop@gmail.com
10. Children’s Privacy
Our store is designed for adults.
We don’t knowingly collect data from anyone under 16.
If you believe your child has shared information with us, contact us and we’ll delete it immediately.
11. International Data Transfers
Your data may be transferred to or processed in countries outside your own, including where Shopify and Razorpay operate.
For data transferred from the EU/UK, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards approved by regulators.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new laws or changes in our practices.
The latest version will always appear here with a new “Last updated” date.
13. Contact Us
Have questions about your privacy or this policy? We’re here to help.
📧 Contact Email: courseed.shop@gmail.com
We’ll respond to privacy-related requests within 7 business days.