Refund policy

Last updated: November 2, 2025

 

Thank you for purchasing from Courseed

We create and deliver digital products that are instantly available for download after purchase.

Please read this policy carefully before completing your order.

 

 

1. All Sales Are Final

 

Because our products are digital downloads, all sales are considered final once the file has been accessed, downloaded, or delivered.

Digital products cannot be returned, exchanged, or refunded after purchase.

 

 

2. Refund Eligibility

 

We offer refunds only in the following rare cases:

 

The file is corrupted, damaged, or incomplete and we cannot provide a working replacement within 3 business days.

 

You were charged twice for the same order (duplicate transaction).

 

You did not receive your download link or file within 24 hours after confirmed payment, and our support team cannot resolve the issue.

 

 

 

If your case meets one of the above conditions, email us at nextzshop.online@gmail.com within 7 days of purchase, including:

 

Your order number

 

The product name

 

A short explanation of the issue

 

 

 

We’ll respond within 48 hours and, if eligible, process your refund within 5–10 business days.

 

3. Non-Refundable Situations

 

Refunds are not provided for:

 

Accidental purchases or “change of mind”

 

Incompatibility with your software or device

 

Failure to download due to internet or user-side issues

 

Discounts, bundles, or promotional products

 

 

 

Once a digital file has been downloaded, accessed, or used, it becomes non-refundable.

 

 

4. Support & File Access

 

If you experience technical issues accessing your digital files, we’ll gladly help you re-access or re-download your purchase at no extra cost.

Simply contact us at Courseed.shop@gmail.com with your order details.

 

5. Contact

 

For any refund-related queries, reach out to:

 

📧 Contact Email: courseed.shop@gmail.com